New York City
Serving John F. Kennedy International Airport (JFK),
LaGuardia Airport (LGA),
Newark Liberty International Airport (EWR), and
Long Island MacArthur Airport (ISP)
New York City ride choices
Popular with budget travelers, leisure travelers and people traveling independently.
When you book a shared ride with SuperShuttle of New York, we'll group you with other travelers heading in the same direction. By sharing a ride with other travelers, you'll save money and help save the planet. Plus, you might make some new friends along the way!
When you book a shuttle to the airport, we'll assign you a pickup time, usually two to three hours before your flight. Your driver will arrive within 15 minutes of the assigned time, help with your luggage and drive you toward the airport. Along the way, you'll occasionally stop to pick up other travelers. Finally, your driver will drop you off right at your airport terminal to make your trip as stress-free as possible.
If you're taking a shared ride from the airport into the city, simply check in after your flight, collect your luggage and head to the shuttle. Our shared rides are popular with budget travelers, leisure travelers and people traveling independently.
Popular with large groups, travelers with lots of luggage, and people who are eager to get where they're going.
If you're looking for a shuttle to take you directly to JFK — with no stops along the way — our New York City non-stop shuttle service could be the perfect fit. With a non-stop shuttle, you'll have the vehicle all to yourself, so your ride to the airport will be faster and more private than a shared one.
You can take a non-stop shuttle to or from the New York City airport. When you book a ride to the airport, we'll assign you a 15-minute pickup window and help you with your luggage when we arrive. If you're taking a shuttle away from the airport, we'll send you a message when you land prompting you to check in.
Our non-stop shuttles are popular with large groups, travelers with lots of luggage, and people who are eager to get where they're going.
Popular with business executives and couples.
Business travelers and executives will feel right at home using our black car transport. When you book a black car through ExecuCar, you'll enjoy private, non-stop transport to your destination along with a few other benefits, such as increased luxury and professional appearance. We offer black car transport in New York City and more than 80 other airports globally, so you can access transportation that suits your needs wherever you are.
When you decide to take one of our black cars, you'll get to choose between a black sedan and a black SUV. If you're taking a car away from the airport, you'll also have the opportunity to select the type of pickup you prefer. We offer standard curbside pickup as well as a meet-and-greet option. If you choose the latter, a professionally dressed driver will meet you inside the airport and escort you to your car.
The professionalism and service of our black car drivers make this option popular with business executives and couples.
Your ride, your way
With near endless opportunities for business and tourism, it's no surprise that New York City is a popular travel destination. Whether you're a visitor or a local, finding a reliable shuttle to and from JFK airport can be difficult. You need transportation that gets you to your destination on time, without the stress of navigating the crowd.
At SuperShuttle, we know how much you value flexible, easy transportation. If you're looking for a New York City airport shuttle service you can count on, we can help.
Airports we serve in New York City
After collecting your luggage, proceed to the nearest Welcome Center located next to the baggage claim area. Inform the agent that you have an existing reservation with SuperShuttle. The agent will inform us of your arrival and a vehicle will typically arrive within 15-20 minutes.
JFK Welcome Centers are typically open between 5:00AM-Midnight. All Welcome Center Agents wear a red jacket, but if you cannot easily locate an agent, please use the courtesy phones located in the Welcome Center area and dial 29 to reach SuperShuttle directly.
Head toward baggage claim and proceed to the nearest Welcome Center, where you will notify the agent that you have an existing reservation with SuperShuttle. The agent will inform us of your arrival and a vehicle will typically arrive within 15-20 minutes.
The Welcome Centers are typically open between 5:00AM-Midnight. All Welcome Center Agents wear a red jacket, if you cannot easily locate an agent, please dial 29 for SuperShuttle from the courtesy phones located in the Welcome Center area.
Proceed to the nearest Welcome Center located next to the baggage claim area and inform the agent that you have an existing reservation with SuperShuttle. The agent will inform us of your arrival and a vehicle will typically arrive within 15-20 minutes.
The Welcome Centers are typically open from 5:00AM-Midnight. All Welcome Center Agents wear a red jacket, if you cannot easily locate an agent, please dial 29 for SuperShuttle from the courtesy phones located in the Welcome Center area.
After collecting your luggage, please call 631-648-9083 to inform us that you are ready for pick up, and please have your reservation number ready. The SuperShuttle agent will then inform you of where to meet your vehicle. The vehicle will typically arrive within 15-20 minutes.
What to expect
At SuperShuttle of New York, we believe your trip should be as simple as possible. To give our customers a seamless experience, we provide door-to-door service. We'll pick you up and drop you off right at your terminal in JFK so that you can bypass crowded main entrances, parking lots, and packed parking lot shuttle service.
We'll make your safety our number one priority. Our experienced drivers will ensure you get to your destination safely and on time. Whether you're traveling by yourself or in a group, we'll work hard to provide excellent security for you and your belongings. Even with how busy New York City traffic can be, you can rest assured that our drives will take the best care of you.
When you're traveling to a busy airport like JFK, you need your airport shuttle to value punctuality as much as you do. When you ride with SuperShuttle, we'll plan your route carefully to ensure you reach your airport terminal with time to spare.
Commonly asked questions
Do you provide car seats?
SuperShuttle does not provide car seats, but you are absolutely permitted to bring and use a size-appropriate child safety seat for child passengers. All children under the age of 2 must use a rear-facing car seat until they are two years old or reach the highest weight or height limit allowed by the manufacturer of the car seat. For babies that outgrow their infant-only car seat, a convertible or 3-in-1 car seat should be used in the rear-facing position until they outgrow the maximum height and weight for the rear-facing position.
How many bags can I bring?
Our luggage policy is very similar to the airlines. We allow each passenger two checked bags and two personal items. Extra fees may be applied for excess luggage. View our oversized and extra luggage policy for further details.
How long will it take for my van to pick me up?
To the airport the pick-up time is set and the shuttle is given a window of 15 minutes so please be ready by your pick-up time unless you are recommended another pick-up time.
From the airport your van will typically arrive within 20 minutes of checking in; however, wait times will increase depending upon the airport, terminal, arrival time and weather conditions.
How long will it take to be dropped off?
Drop-off time can vary on the amount of stops, traffic conditions and how far your destination is from the airport. Regular travel time into Manhattan is approximately 45-60 minutes from EWR and JFK airports and 30-45 minutes from LGA.
Can I be dropped off first?
The order in which the drop-offs are schedule depends on the assigned stops and traffic conditions.
Do I wait inside or curbside for the shuttle?
After picking up your luggage, please wait inside by the Welcome Center located near the baggage claim area. You will be notified once your driver has arrived.
Why does your phone app give me one ETA and my driver gives me another?
The phone app usually provides ETAs according to distance and might not include traffic and other factors which may impact your ETA.
What time do you operate?
In New York we are available 24/7.
How far is it from the airport to my drop-off location?
This largely depends on destination and time of time of day. For travelers heading into Manhattan, the distance from JFK is approximately 20 miles, from LGA approximately 10 miles, and from EWR approximately 30 miles.
Can I make other stops along the way?
Shared ride reservations cannot make stops. For exclusive and charter reservations, you may make stops along the way to your drop-off location; however, additional charges may apply.
Can I have a driver that speaks my language?
All of our drivers speak English and we have many drivers who speak additional languages. Our shuttles are assigned to your trip according to availability therefore we cannot guarantee a driver who speaks a language other than English.
Do I get a discount for working for an airline?
For discounts which may apply please check our website, your employer or call 1-800-258-3826
What is the best way to reach your company?
When arriving into a New York airport please proceed to the Welcome Center located in the baggage claim for Domestic Flights and outside of customs baggage claim for International flights. There will be agents wearing red jacket or vest who can assist you with checking in. Alternatively, you can use the courtesy phones located in the Welcome Centers and dial 29 for SuperShuttle.
Are pets allowed to travel with me?
We do allow pets aboard our shuttles and follow ADA requirements regarding service animals. For pets less than 25 pounds, we permit a lap carrier. For pets over 25 pounds, we require travelers to reserve a non-stop shuttle. Learn more about our Pet Policy.
What dimensions and weight can your ADA vehicles accommodate?
Our lifts can accommodate up to 30 inches wide,48 inches in height and 600 pounds occupied.