Austin
Carter Transportation serving Austin-Bergstrom International Airport (AUS) Book online or on the SuperShuttle app. Questions? [email protected] 512-BLUE VAN
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Austin ride choices
Shared ride
Shared rides are ideal for budget-conscious individuals, small groups, and solo travelers.
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When you book a shared ride with SuperShuttle Express of Austin, you'll save money and help the planet. A lot like carpooling, sharing a ride with other travelers in Austin can get you to your destination quickly and efficiently. Plus, you might make a few new friends along the way!
You can take a shared ride to AUS airport or into Austin after your flight. When you schedule your ride, we'll automatically group you with a few other travelers headed the same direction. Then, we assign you a pickup window that will leave you enough time to get you the show with plenty of time to spare.
On the day of your trip, your driver will pick you up and help with your luggage before driving you toward your destination, stopping to drop off or pick up other passengers along the way. Finally, if you're going to the airport, we'll drop you off right at your airport terminal for the simplest travel experience.
Express ride
Perfect for large groups touring the area or people traveling with tight schedules.
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Whether it be to sightsee or to catch a show, if you need a shuttle in Austin that takes you directly to your destination, consider booking one of our Austin non-stop shuttles. When you choose this option, you'll get a vehicle all to yourself, which provides you the quickest and easiest way to your destination.
As with our shared rides, our non-stop shuttles can take you to AUS airport or into Austin after your flight. If you're headed to the airport, we'll assign you a pickup time. On the day of your flight, your driver will arrive to pick you up within 15 minutes of your assigned time.
If you'd like a shuttle to pick you up from the Austin airport, the process will be even simpler. When you land, we'll send you a message on your mobile device prompting you to check in. Once you've checked in, you will find a shuttle waiting for you at the terminal.
Black car
Our black cars consistently impress business executives, couples, and people traveling for special events.
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Looking for a service that combines the convenience of a non-stop shuttle with the comfort and professional appearance of a luxury vehicle? Consider booking one of our black cars. Whatever reason you're in Austin for, we can provide a vehicle that meets your expectations.
When you choose this option, you'll have the chance to select a black sedan or SUV to meet your needs. If you need transportation into Austin from the airport, you can also choose which kind of pickup service you prefer: meet-and-greet or curbside pickup.
On the day of your trip, an experienced and professionally dressed driver will pick you up and help you with your luggage before driving you directly to your destination.
The comfort and sleek appearance of our black cars make them popular with business travelers, executives, couples and groups traveling for special events.
Your ride, your way
Carter Transportation, serving Austin-Bergstrom International Airport (AUS) Book online or on the SuperShuttle app. Questions?[email protected] Or call: 512-BLUE VAN
Whether you're traveling for business or leisure, you'll most definitely find something to do and see in Austin, Texas. In what is known as the “Live Music Capital of the World," SuperShuttle Express is proud to be one of the leading airport transportation providers.
Don't leave your day-of transportation to chance. Booking an Austin airport shuttle ahead of time can help make your trip to the show as easy as possible. At SuperShuttle Express, we offer dependable airport shuttles with flexible options, so you can find the ride that suits your needs.
Airports we serve in Austin
COVID-19 Service Update
For the safety of our customers we will be offering private rides only. Shared-ride service will resume when safe to do so.
We have removed our airport ticket counter and our team members are working remotely.
Shuttle passengers - upon arrival at AUS airport please get your luggage and then check-in on the SuperShuttle app or by calling 1-512-929-3900 x 2. The SuperShuttle boarding location is past baggage carousel #1 and Starbucks, out the last doors (B1D). You can wait in the seating inside or the round seating outside near column B. The driver will pull up on the far outside curb and be looking for you. Please use the cross-walk to the boarding location. You can track your ride status on the app or call us with questions.
Black Car (ExecuCar) passengers – you will be met in the baggage claim area by your driver with a name sign. If you need any assistance locating your driver, please call 1-512-929-3900 x 2.
For your safety we are asking our drivers not to carry/pull your luggage unless asked. Please let them know if you need assistance.
Texas requires people to wear masks in public, so drivers and riders must currently wear masks/face coverings while in the vehicles.
Vehicles are being sanitized frequently!
What to expect
Curbside service
At SuperShuttle Express, we believe that your travel experience should be as stress-free as possible. When you ride with us, we'll pick you up and drop you off right at your Austin airport terminal to ensure that you don't have to walk long distances like you might using other rideshare services. We'll even help with your luggage so that you can travel without the hassle.
Safe rides
We know safety and security are top concerns with choosing an airport ride service. At SuperShuttle Express of Austin, our drivers are background checked, security screened and insured, so you can find peace of mind and enjoy the ride no matter where you're going.
On-time arrival
Though flights don't always arrive on time, our airport shuttles do. If you're worried about a delayed flight in or out of AUS, we'll work with you to adjust your trip around your new schedule, so you'll always have a trusted ride available.
Commonly asked questions
Carter Transportation Austin?
Carter Transportation Austin is the Austin affiliate for SuperShuttle of Austin and ExecuCar of Austin. Questions? Contact us here or call 512-BLUE VAN (258-3826).
Do you provide car seats?
Babies and toddlers must ride in a car safety seat provided by the customer and for safety reasons may not be lap riders. We are not able to provide child safety seats. Please follow Texas state law regarding car seats www.dps.texas.gov.
Do you provide SXSW transportation?
Yes we do! Carter Transportation (SuperShuttle Express/ExecuCar) is one of the recommended transportation resources for SXSW. We also provide transportation to and from the AUS airport as well as around town, anywhere you need to go, in shuttles, black cars, SUV’s, and vans.
Where do I board my shuttle?
Shuttle passengers - upon arrival at AUS airport please get your luggage and then check-in on the SuperShuttle Express app or by calling 1-512-929-3900 x 2. The SuperShuttle Express boarding location is past baggage carousel #1 and Starbucks, out the last doors (B1D). You can wait in the seating inside or the round seating outside near column B. The driver will pull up on the far outside curb and be looking for you. Please use the cross-walk to the boarding location. You can track your ride status on the app or call us with questions.
Black Car (ExecuCar) passengers – you will be met in the baggage claim area by your driver with a name sign. If you need any assistance locating your driver, please call 1-512-929-3900 x 2.
Has the Super Shuttle Express pick up location moved to the Rental Car Facility like the taxis and ride shares?
No. We are still conveniently located in the baggage claim area, lower level of ABIA main terminal, just past baggage carousel #1.
Do you provide service to/from ABIA’s South Terminal?
Yes we do! Private shuttle and black car passengers will be dropped off and picked up at the South terminal. Shared-ride passengers will be dropped off and picked up at the ABIA Main terminal. South terminal passengers can use the ABIA south terminal courtesy shuttle between terminals. Click here for more information about the south terminal courtesy shuttle. Please allow additional time. Questions? Call 512-BLUE VAN (258-3826).
What are your hours of operation?
We provide service 24 hours a day. Yes, even late night and wee early morning hours.
Do you go places other than the airport?
Yes, we go anywhere you need to go. Book hourly or one way transfers to and from any location in the Greater Austin Metroplex. Most reservations can be made on the website or app.
If you are going outside of the Austin Metroplex or need assistance with making reservations, contact [email protected] during business hours, or call 1-512-BLUE VAN (258-3826) for urgent assistance.
Can I get picked up at my home?
Absolutely! We will pick you up at your home, apartment, business, hotel, school, or any other location you request. If you need to give additional instructions to help the driver find you, please use the special instructions area when you make your reservation (on the app click on passenger name to locate special instructions area).
Is there a discount for additional passengers?
Yes! Additional passengers paying and traveling together to/from the Austin airport are significantly discounted. Certain hotels that already have a significantly discounted rate (including Downtown/Central, Arboretum, Domain) will not have a discounted additional passenger rate. Please check for the most current pricing on our app or website.
How can I add important additional information to my reservation?
If you are making a reservation on our website, there will be one field where you can type in special instructions such as a gate code, preferred entrance, or anything else that will help your driver locate you once he arrives to the address noted on the reservation. Please do not use this field to provide a different address location for pick up, add passengers, etc. If you are making your reservation on the Super Shuttle Express app, you can click on the passenger name to provide additional ride details including special instructions.
What if I need to reach someone?
For non-urgent situations, please click here to send us a message or e-mail [email protected] If you need to speak to someone immediately please call 512-BLUE VAN (258-3826).
Where should I go while I am visiting Austin?
There are so many great places to eat, drink, shop, listen to live music, get outdoors, and so much more. Go to www.VisitAustin.org to help plan your trip.
Who can I contact for group or corporate arrangements or any other Austin specific questions or needs?
Please contact our Austin Sales Team during business hours at [email protected] / 1-512-929-3900 ext. 4 (use ext. 2 to reach our 24-hour dispatch office for an urgent situation or 1-512-BLUE VAN (258-3826) for our reservation center).
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