SuperShuttle ride choices
Serving London Heathrow Airport (LHR)
London Heathrow Airport (LHR) sits about 14 miles west of central London and is one of the busiest international airports in the world, with four active terminals (T2, T3, T4, T5) and daily service to more than 180 destinations. Travelers fly into LHR heading to hotels across Central London — Mayfair, Kensington, Westminster, and the West End — plus business districts in the City of London and Canary Wharf, and destinations further afield including Windsor, Reading, Oxford, and the M4 corridor tech corridor. As the primary hub for British Airways (Terminal 5) and Virgin Atlantic (Terminal 3), Heathrow handles heavy international traffic 24 hours a day. SuperShuttle and ExecuCar provide pre-booked, upfront-priced transportation to and from LHR with economy, sedan, SUV, and Sprinter van options — all fares quoted in USD with the London Congestion Charge and ULEZ fees included in the upfront price, no surprises on arrival. Book a RideArrival Instructions
Where do I meet my driver for LHR airport pickup at London Heathrow Airport?
Arrival Instructions — London Heathrow Airport (LHR)
London Heathrow has four active terminals (T2, T3, T4, T5). Pickup instructions vary by service type. Please check your booking confirmation for your specific service.
Sedan / SUV / Sprinter Van Service
Your driver will meet you directly in front of the exit to International Arrivals at your terminal.
Economy Service — Pickup by Terminal
After clearing customs and collecting your bags, proceed to your terminal's designated pickup area:
Terminal 2: Level 4, Pickup Area Row H
Terminal 3: Level 3, Pickup Area Row A
Terminal 4: Level 1, Private Pickup
Terminal 5: Level 1, Pickup Area Row R
Can't find your driver?
If you have issues you can call dispatch using the phone number provided in your arrival SMS message or arrival instructions on your email confirmation.
Other Airports We Serve Near LHR Airport - London, UK
LGW – London Gatwick
Curbside service
Safe rides
On-time arrival
Frequently Asked Questions
How do I get from Heathrow to central London?
Central London sits about 14 miles east of London Heathrow Airport (LHR), and the drive typically takes 45–75 minutes depending on traffic and time of day — the M4 and A4 into central London can be heavily congested during morning and evening rush hours. SuperShuttle and ExecuCar offer pre-booked rides directly from LHR to hotels and addresses across Central London — Mayfair, Kensington, Westminster, Soho, the City of London, and Canary Wharf. Because your ride is reserved in advance with an upfront price quoted in USD, you skip the metered taxi variability and rideshare surge pricing common during peak travel times, and the London Congestion Charge and ULEZ fees are already included in your fare — no separate charges added at drop-off. Your driver tracks your flight, so if you land early or late, your pickup adjusts automatically.
Which Heathrow terminal do I use for pickup, and where do I meet my driver?
London Heathrow has four active terminals — T2 (Queen's Terminal), T3, T4, and T5 (British Airways home terminal). Your pickup terminal is determined by your arriving flight, and pickup location depends on your service type. If you booked Sedan, SUV, or Sprinter Van service, your driver will meet you directly in front of the exit from International Arrivals at your terminal. If you booked Economy service, pickup locations are inside the terminal: Terminal 2 at Level 4, Row H; Terminal 3 at Level 3, Row A; Terminal 4 at Level 1, Private Pickup; and Terminal 5 at Level 1, Row R. Full details are included in your booking confirmation email and arrival SMS. Note that Terminal 1 has been closed since 2015 and is no longer in use.
Are the London Congestion Charge and ULEZ fees included in my fare?
Yes. When you book a ride to or from London Heathrow Airport with SuperShuttle or ExecuCar, the London Congestion Charge and Ultra Low Emission Zone (ULEZ) fees are already included in your upfront USD price. You won't be asked to pay additional charges at drop-off or added to your final bill — the price you see at booking is the price you pay. This is one of the biggest advantages of pre-booked transportation over local taxis and rideshare apps for trips into Central London, where these fees can add substantially to a metered fare and are often billed separately or unexpectedly to travelers who aren't familiar with the zones.
Can I book a ride between Heathrow and Gatwick airports?
Yes. SuperShuttle and ExecuCar offer direct inter-airport transfers between London Heathrow (LHR) and London Gatwick (LGW) in either direction. The two airports are about 45 miles apart via the M25 motorway, and the drive typically takes 60–90 minutes depending on traffic — the M25 can back up significantly during peak hours and around holiday weekends. This route is popular for international travelers connecting between long-haul arrivals at LHR and short-haul departures at LGW (or vice versa). Because inter-airport transfers are time-sensitive, a private Sedan, SUV, or Sprinter van reservation through SuperShuttle or ExecuCar is the most reliable choice: your ride is reserved in advance at an upfront USD price with the Congestion Charge and ULEZ fees included, and your driver tracks your flight so pickup adjusts if you arrive early or late.


