How It Works
Welcome aboard! Our blue and yellow vans take you to the airport
from your home, office or hotel and bring you back after you land. We are able to
keep prices low in exchange for some of your time and a shared ride with other passengers.
SuperShuttle offers you a solution that is more convenient than lugging bags through
public transit, or driving and parking at the airport, with prices that are generally
more economical than a limo, private sedan, or taxi.
Our state-of-the-art automated dispatch system strategically routes you with others
traveling to the same geographic area. This system is unique to SuperShuttle and
gets you to your destination as promptly and economically as possible.
Make Your Reservations in Your Home City and at Your Destination
You can now make reservations to and from most major airports in the U.S., as well
as the UK, France and Mexico. To see our complete list of cities and airports served,
Reservations can be made here on our website,
or iPhone mobile app, or by calling 800 BLUE-VAN (258-3826). Phone lines are open
To estimate your fare without booking, check out our fare calculator here.
Pricing for Shared-Ride Airport Shuttle Service
As mentioned above, we work to keep our pricing between the cost of public transportation
and a private taxi cab ride. The example below shows a price comparison between
our service and that of our competitors’ for a trip to San Francisco International
Airport from a popular hotel near Fisherman’s Wharf.
While this example is specific to one city and rates do vary, the pricing differences
shown below are representative of those found in the cities we serve across the
Please keep in mind that public transportation in some cities are limited and may
not be conducive to traveling with luggage. Click
here for a full breakdown of this sample trip.
From Your Home, Office or Hotel
Once you’ve made your reservation via web or phone, a SuperShuttle van will
pick you up during the pre-arranged pick-up window, bring you to the airport and
drop you off right outside your airline terminal. We schedule our pickups carefully
to ensure you will make your flight in plenty of time.
15-minute pick-up window means that the van will normally arrive within
15 minutes of your scheduled pickup time. For example, if your pickup time is 10:00
am, the van will typically arrive between 10:00 am and 10:15 am. Please make sure
that you are completely ready to go and waiting outside of your pickup location
at the beginning of your scheduled 15-minute pickup window so that you will not
keep other passengers waiting.
From The Airport
reservations are not required from most of our airports, we have found that
our passengers prefer to make reservations in advance to avoid the time and hassle
of paying in the airport or on-board the van. Advance reservations also help us
plan the number of vans we will need to serve our customers.
Click here to view a
list of airports with different outbound processes.
Please note that if you book a reservation from the airport, this does not mean
a van will be waiting for you when you arrive. Due to security considerations, most
airports do not allow us to have vans lined up at the curb. However, we have vans
waiting close by in a “holding lot” near the airport, just minutes away.
In some cities, you will find a SuperShuttle ticket counter or computerized kiosk
inside the airport; in others, a member of our staff will be standing curbside to
How to find SuperShuttle at the airport will vary, but the pickup process
Once you have your luggage, provide our representative with your confirmation number
and/or last name.
Our representative will activate you in our system. This tells our dispatchers to
route you with other people headed in your direction, whether they are waiting at
your terminal or other nearby terminals.
The next available van will then be dispatched from our "holding lot" at the airport
only minutes away, to pick you up, along with the others who have been assigned
to your van.
Please expect a wait time while we route you and assign your van, and for your van
to travel to your terminal. The actual time between check-in and boarding varies
depending on the volume of passengers, the number of terminal stops, airport traffic
and weather conditions. Our local representative will be able to give you an accurate
wait estimate when you check in.
As soon as the van arrives at the curb, you and other shared ride passengers will
be promptly boarded and you'll be on your way!
Airports with Special Arrangements
The following airports have a slightly different arrangement. Please use the links
below to learn how our service works in these airports: