How It Works

Welcome aboard! Our blue and yellow vans take you to the airport from your home, office or hotel and bring you back after you land. We are able to keep prices low in exchange for some of your time and a shared ride with other passengers. SuperShuttle offers you a solution that is more convenient than lugging bags through public transit, or driving and parking at the airport, with prices that are generally more economical than a limo, private sedan, or taxi.

Our state-of-the-art automated dispatch system strategically routes you with others traveling to the same geographic area. This system is unique to SuperShuttle and gets you to your destination as promptly and economically as possible.

You can now make reservations to and from 39 airports in the U.S., France and Sweden. To see our list of cities and airports, click here.

You can make your reservations here on our website or by calling 800 BLUE-VAN (258-3826).

To arrange a pickup from your home, office or hotel to any of the airports we serve, simply visit our reservations page or give us a call. A SuperShuttle van will pick you up during the pre-arranged 15-minute pick-up window, bring you to the airport, and drop you off right outside your airline terminal. We schedule our pickups carefully to ensure you will make your flight in plenty of time.

Our 15-minute pick-up window means that the van will normally arrive within 15 minutes of your scheduled pickup time. For example, if your pickup time is 10:00 am, the van will typically arrive between 10:00 am and 10:15 am. Please make sure that you are completely ready to go and waiting outside of your pickup location at the beginning of your scheduled pickup time window so that you will not keep other passengers waiting!

We encourage you to make a reservation from the airport. While reservations are not required, we have found that our passengers prefer to make reservations in advance to avoid the time and hassle of paying in the airport or on-board the van. Advance reservations also help us plan the number of vans we will need to service our customers.

Please note that if you book a reservation from the airport, this does not mean a van will be waiting for you when you arrive. Due to security considerations, airports do not allow us to have vans lined up at the curb. However, we have vans waiting close by in a “holding lot” near the airport, just minutes away.

In some cities, you will find a SuperShuttle ticket counter inside the airport; in others, a member of our staff will be standing curbside to assist you. In either case, the process is simple:

Once you have your luggage, tell our representative the specific address where you are headed and provide them your confirmation number and/or last name.

Our representative will activate you in our system. This tells our dispatchers to route you with other people headed in your direction, whether they are waiting at your terminal or other terminals.

The next available van will then be dispatched from our "holding lot" at the airport only minutes away, to pick you up, along with the others who have been assigned to your van.

Please expect a wait time while we route you and assign your van, and for your van to travel to your terminal. The actual time varies depending on the volume of passengers, the number of terminal stops, airport traffic and weather conditions. Our local representative will be able to give you an accurate estimate when you check in.

As soon as the van arrives at the curb, you and other passengers will be promptly boarded, and you'll be on your way!

• Orlando (MCO) (SFB)
• Long Beach (LGB)
• Oakland (OAK)
• San Jose (SJC)