Whether or not you will need to book in advance depends on the following two factors:
- Whether your ride is to or from the airport
- Which airport you are flying into or out of
Rides To The Airport
If you are booking a ride TO the airport (aka: an inbound service) then yes, an advance reservation is always required.
This service can be booked right here, or via our mobile site, mobile apps for iPhone ® and Android ®, or by calling Customer Care at 1-800-BLUE VAN (258-3826).
Rides From The Airport
If you are booking a ride FROM the airport (aka: outbound service) the answer depends on the airport. The following airports require reservations:
The remaining airports we serve do not require outbound reservations, though they are recommended as it helps us to better anticipate demand.
Outbound Reservations Clarification
Reservations for rides from the airport serve as a prepayment and are designed to save customers time and energy booking their shared ride. After a long trip, it’s one less thing to worry about, which is why prepayment has become the norm for the travel industry.
Due to security considerations, most airports do not allow us to have vans lined up at the curb waiting for individual travelers. If you book a reservation with us in advance, this means a van will not necessarily be waiting for you at the curb when you arrive. Wherever possible, we do have vans waiting close by, in a 'holding lot' or parking garage at or near the airport. Vans are assigned once you check in, following arrival of your flight, and wait times for pick-up from your airport terminal do vary from city to city.
Checking into SuperShuttle at the Airport
Our check-in procedures vary by airport. Upon landing, please refer to your email confirmation for complete instructions. The moment you have your luggage and have informed our staff you are ready to go, per instructions, you will be entered into our system, quickly matched with others going in your direction, and a van will be sent to pick you up.
Benefits of Making Reservations through SuperShuttle.com
When you book your reservation online, you save the time and hassle of paying with credit card or cash on board the vehicle, plus you automatically save $2 by avoiding call center service fee. What's more, you may qualify for special discounts available to customers who book online and you could even earn frequent flyer point and miles on select airline carriers. Enjoy the convenience and peace of mind of having your reservation completed in advance by booking a reservation today!
Other Vehicle Options
If you’d like a vehicle to be ready and waiting for you upon arrival, you might consider our ExecuCar service. It’s a higher price, and advance reservations are required, but service includes a private sedan, uniformed driver, and direct transportation, all welcome comforts after a long trip.
Posted 175 days ago
by Shauna 16 Comments