We understand your travel plans may change. With that in mind, SuperShuttle has a very simple cancellation policy: regardless of whether you made
your reservation online or via our 800 number, just give us 4 hours notice prior to your pickup time and we will give you a full refund.
Refunds normally show up on your account within 2 business days.
Unfortunately, SuperShuttle cannot refund payment if cancelled with less than 4 hours notice prior to pickup time or in the event of a no-show.
- Click here to cancel a reservation.
- Click here to receive an email confirmation for your reservation.