Our Cancellation Policy
We understand your travel plans may change. With that in mind, SuperShuttle has
a very simple cancellation policy: regardless of whether you made your reservation
online or via our 800 number, just give us 4 hours notice prior to your pickup time
and we will give you a full refund. Refunds normally show up on your account within
3-5 business days.
Unfortunately, SuperShuttle cannot refund payment if cancelled with less than 4
hours notice prior to pickup time or in the event of a no-show.