Cancellation Policy

We understand your travel plans may change. With that in mind, SuperShuttle has a very simple cancellation policy: regardless of whether you made your reservation online or via our 800 number, just give us 4 hours notice prior to your pickup time and we will give you a full refund. Refunds normally show up on your account within 2 business days.

Unfortunately, SuperShuttle cannot refund payment if cancelled with less than 4 hours notice prior to pickup time or in the event of a no-show.

  • Click here to cancel a reservation.
Veolia Transportation