Like a waiter serving you at a restaurant or the bellman carrying your luggage up to your hotel room, private transportation drivers in the U.S. – such as taxi, shuttle, and pedicab drivers – are considered a part of the service industry, and tipping is customary.
When to Tip
Gratuity is most often determined at time of payment and can be included on most debit or credit card receipts. It can be given in cash directly to the driver, also.
How Much to Tip
As with all services, the amount you tip depends on the quality of your experience. The choice to tip and how much to tip, is at your discretion. The accepted standard for tipping in the transportation service industry ranges between 15 and 20%; we recommend this as a starting point for anyone who is unsure what amount to give.
If you had a great experience, a matching tip is a good way to tell the driver: great job, keep it up!
How to Tip for your SuperShuttle Service
There are two ways to tip when using our service:
First, when you book and pre-pay in advance online or by phone, you’ll be given the option to add a gratuity directly to your credit or debit card purchase. This streamlines the tipping process and eliminates the need to calculate tip and carry cash during your ride.
If you prefer to wait to see how the ride goes, you can decline adding a tip during booking and instead provide a cash tip at the end of your ride. Please note that we are unable to add a tip onto your credit or debit card fare after the ride, even in exceptional circumstances, so be sure to carry cash if you opt out of pre-paying your tip.
Posted 326 days ago
by Maggie 38 Comments