SuperShuttle is committed to providing exceptional guest service for our customers with disabilities, including those who use wheelchairs and those who are accompanied by service animals. SuperShuttle does not discriminate against individuals with disabilities in the provision of its services.
For transportation into airports, customers are required to make advanced reservations. When making an accessible reservation, customers should specify whether or not an accessible vehicle is required or if a service animal will be accompanying the customer.
For transportation from airports, reservations are not required with the exception of Long Beach Airport (LGB) Oakland Airport (OAK) and San Jose Airport (SJC). For customers requiring the use of accessible transportation, reservations are encouraged, but not required.